What is the role of the second communicator?

• A. Make reassurance PA to pax; move pax and anything that could fuel the fire; distribute wet towels for pax to breathe through
• B. Inform the captain
• C. Collect equipment
• D. Direct the evacuation

Answer: (A)

In a cabin fire or smoke scenario, the second communicator’s job centers on direct passenger management and safety actions inside the cabin. They calm and reassure passengers through announcements, helping to reduce panic and keep people informed about what to do. They also take practical steps to limit danger by moving passengers and anything that could fuel the fire, reducing exposed fuel sources and clutter that could worsen the situation. Providing wet towels for passengers to breathe through gives a simple, effective aid to reduce smoke inhalation. While informing the captain or directing evacuation are important duties in a broader safety response, the standout role of the second communicator is to manage passengers calmly and implement protective actions in the cabin.